Terms & Conditions

  • Chevron down Cancellation or Contract Modification by the Customer
  • Cancellations of contracts must be in writing by e-mail. Cancellations are only valid after consulting with the organizer and obtaining their agreement. All received documents (confirmation, tickets, coupons, etc.) must be attached and returned at this time. In the event of a cancellation, the following percent of the arrangement costs will be charged to the contracting party:

    • More than 30 days before the activity: Total refund
    • From 30 to 7 days before the activity: 50%
    • Less than 7 days before the activity or non-appearance: 100%
  • Chevron down Cancellation or Change of Contract by the Organizer
  • The organizer reserves the right to cancel the program on short notice if participants cause the fulfillment of a contract to be endangered or made impossible by their behavior, their omissions, or other actions. If a program or parts of a program cannot be carried out due to acts of God, safety concerns by the organizer, official regulations, strikes, or uncertain weather and nature conditions, the organizer reserves the right to cancel or cut short the activities on short notice.

    Please note that a danger-free completion of the activity is in everyone’s interest. All decisions made by the activity leaders are final. The organizer expressly reserves the right to modify the program. The organizer will strive for an equivalent service replacement or to provide a total refund.

  • Chevron down Contract Conclusion
  • With the verbal or written registration (i.e. the booking from the customers) in which Axigo a.s.d. or one of their businesses can execute, a binding contract exists between the customer and the organizer. Through the booking, the customer acknowledges the general business conditions as part of the contract between himself and the organizer.

  • Chevron down Object of the Agreement
  • The organizer assumes responsibility for providing the requested service as described in the advertisements and/or in the confirmation order. Service extensions can be considered upon consultation with the organizer. Any extra costs will be borne by the customer.

  • Chevron down Prices
  • The effective prices for the offered activities can be drawn from the current advertisements from the organizer. The prices on the website are quoted per person in Euro and include the statutory value tax. Prices are subject to change.

  • Chevron down Insurance
  • The participants are not insured by the organizer. The participants are obliged to ensure that they have sufficient health and accident insurance coverage (including sports coverage).

  • Chevron down Conditions of Participation, Obligations of the Participant
  • Good health is necessary in order to take part in all activities. The participants are obligated to inform the organizer of any possible health problems. Under no circumstances may participants take part in the activities while under the influence of alcohol, drugs, psychiatric drugs, or any similar substances.

    The participants are obliged to fulfill the conditions of participation and agree to strictly follow the instructions of the organizer, the guides, activity leader, and assistants. If the Conditions of Participation are not fulfilled or if instructions are disregarded, the organizer reserves the right to prohibit participation.